Staying connected & independent with Lumin
We know retirement is about more than just a beautiful place to live, but about feeling connected, supported and independent every single day. That’s why we’ve integrated Lumin into our village life – a smart, simple tech system designed specifically for older adults, their families and the village team who support them.
So what does that actually look like in everyday life at Encore Retirement Living?
Here’s how Lumin is already making a difference.
Everyday communication made simple
Whether it’s a note from the village team, an invitation to happy hour, or a message from a neighbour, Lumin makes staying in touch easy. Everything appears clearly on residents’ Lumin screens, no apps, passwords or downloads required.
And for family members, the companion Lumin app Supporters means they can send messages, share photos or just check in – no matter where they are.
Keeping everyone informed
Want to know what’s for lunch, what’s on this afternoon or if maintenance is stopping by? With Lumin, all the essential info is in one easy-to-access place. It helps our residents plan their day with confidence and reduces the need to rely on printed notices or face-to-face reminders.
Safety you can trust
Lumin gives residents direct access to our village staff and integrates seamlessly with Encore’s emergency response systems. Residents can easily raise a duress alert or request help and staff are notified immediately. Behind the scenes, Lumin’s connection to a 24/7 call centre adds an extra layer of safety for families and staff alike.
More ways to engage
From playing games and listening to music to RSVPing to community events, Lumin helps residents feel part of the action however they like to participate. It’s another way Encore helps foster a vibrant, welcoming and active community.
Tech designed for seniors
Lumin is built for ease. There are no updates to install, no passwords to remember and no complicated tech to troubleshoot. It’s as simple as turning it on. And if support is ever needed, the team is here to help.
At Encore Retirement Living, we’re committed to making every day better for our residents. Lumin is just one of the many ways we’re helping our community stay connected, confident and cared for.
